At Beyond Nature Diamonds, we want you to be completely delighted with your purchase.
If for any reason you are not satisfied, we gladly offer returns and refunds according to the policy below.
You may return your item within 30 days from the date you received it.
Returned items must be:
Items missing certificates or packaging will not be eligible for a refund.
Custom-made or personalized jewelry – including custom designs, engraved items, and made-to-order rings – are non-returnable and non-refundable.
Once we receive and inspect your return, refunds will be issued to the original payment method within 14 business days after approval.
Shipping fees are non-refundable.
Before sending any item back, please contact our team at: hello@beyondnaturediamonds.com
or ☎️ 214-295-6982
to receive a Return Authorization Number (RMA).
Returns sent without authorization will not be accepted.
Return shipping costs are the responsibility of the customer, unless otherwise agreed in advance.
We recommend using an insured, trackable shipping method – Beyond Nature Diamonds is not responsible for lost or damaged returns.
We reserve the right to refuse returns that do not meet the conditions outlined above.
This policy may be updated periodically – please refer to the latest version on our website.